alienware
Saturday, October 8th, 2005it’s broke again. victor had me flash the memory on the motherboard. still broke. now he wants me to run extended tests of the memory chips in separate slots again. I’ll do it but I’m still unhappy with their poor systems, poor support and their stupid “no managers at night” philosophy. If you’re going to run a flat support structure then you have to have managers around. The only other option is to have an escalation tier to help the frontline guys.
BTW, it’d be different if this was a standard company or a standard support contract. This support contract cost $300 and the computer was built by a company that targets the performance computer niche. This baby performs alright. It executes memory reads and writes with flawless precision.